Before configuring an email program to send and receive emails, you must first request an email to be setup for your domain.

Working with this article

In the following examples replace the example information with the correct account information, i.e:

  • John Smith = <Your Name>
  • johnsmith@example.au.com = <your.email@your-domainname.tld>
  • example.au.com = <your-domainname.tld>

 

 

Setup an email account with Outlook 2010 Website Tutorial

  1. Open Outlook Express 2010.
  2. Click File, then select Info from the drop down menu.
  3. Click Account Settings.
  4. Select the Add and remove accounts option from the drop down.
  5. In the Email tab, click New.
    Note:If making changes to an existing account, under the Email tab you will see a list of email accounts that exist within Outlook, double click on the email account you wish to make changes to, then skip to step 8.
  6. Select Email Account radio option and complete the following information:
    Your Name: The name you wish displayed when people recieve your emails
    Email Address: The email address you are sending email from.
    Password: The password used for this email account.
    Re-type Password: The password used for this email account.
    Select Manually configure server settings or additional server types then click [Next].
  7. Select the Internet Email radio option and click [Next].
  8. Complete the Settings information:
    Your Name: The name you wish displayed when people receive your emails
    Email Address: The email address you are sending email from.
    Account Type: Select POP3 or IMAP from the drop down. POP is more common. Feel free to read more about the differences here.
    Incoming mail server: pop.example.au.com or imap.example.au.com (depending which account type you’ve selected).
    Outgoing mail server: smtp.example.au.com or your Internet Service Provider’s (ISP) outgoing mail server.
    User Name: Your full email address is required.
    Password: The password used for this email account. It is up to the end user to decide if they wish to create a new Outlook Data File or not, this choice does not affect the connection to our servers.
  9. Click [More Settings] button located in the bottom right corner.
  10. Select the Outgoing Servertab.
  11. Select My outgoing mail sever (SMTP) requires authentication and Use same settings as incoming mail server.
  12. Select the Advanced tab.
    Users can choose whether to use SSL or not, both are support on our servers.
    Without SSL Encryption
    This server requires an encrypted connection (SSL) = Unselected.
    Change the Outgoing server (SMTP) number to 587.
    Use the following type of encrypted connection = None.
    With SSL Encryption
    This server requires an encrypted connection (SSL) = Selected.
    Change the Outgoing server (SMTP) number to 465.
    Use the following type of encrypted connection = SSL.
    Note: Enabling SSL on shared email services may cause some warnings in your email software, read through our SSL on Shared Email Service support page for more information about these warnings.
  13. Click [OK].
  14. Click [Next] then [Finish].

This completes the setup of your email account in Outlook 2010.