Before configuring an email program to send and receive emails, you must first request an email to be setup for your domain.

Working with this article

In the following examples replace the example information with the correct account information, i.e:

  • John Smith = <Your Name>
  • johnsmith@example.au.com = <your.email@your-domainname.tld>
  • example.com = <your-domainname.tld>

 

Setup an email account with Outlook 2003 Website Tutorial

  1. Click Tools from the menu bar.
  2. Click E-mail Accountsfrom the drop down menu.
  3. In the Email section select Add a new e-mail account.
  4. Click [Next].
  5. Select POP3.
  6. Click [Next].
  7. Complete the following information:
    Your Name: The name you wish displayed when people receive your emails
    Email Address:     The email address you are sending email from.
    Incoming mail server: pop.example.au.com or imap.example.au.com (depending which account type you’ve selected).
    Outgoing mail server:     smtp.example.au.com or your Internet Service Provider’s (ISP) outgoing mail server.
    User Name:     The full email address is required, e.g. johnsmith@example.au.com.
    Password: The password used for this email account.
  8. Click [More Settings].
  9. Select the Outgoing Server tab.
  10. Select the My outgoing mail sever (SMTP) requires authentication checkbox and Use same settings as incoming mail server.
  11. Select the Advanced tab.
    Users can choose whether to use SSL or not, both are support on our servers.
    With SSL Encryption
    This server requires an encrypted connection (SSL) = Selected.
    Change the Outgoing server (SMTP) number to 465.
    Without SSL Encryption (Default)
    This server requires an encrypted connection (SSL) = Unselected.
    Change the Outgoing server (SMTP) number to 587.
    Use the following type of encrypted connection = None.Note: Enabling SSL on shared email services may cause some warnings in your email software, read through our SSL on Shared Email Service support page for more information about these warnings.
  12. Click [OK].
  13. Click [Test Account Settings].
  14. If all is correct, the following popup window should display a successful completion message. Click [Close].
  15. Click [Next] button, then [Finish]button.

Congratulations! You have now correctly set up your email account in Outlook 2003.